Innovation Stories

Help Desk: a strategy for every channel
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Help Desk: a strategy for every channel

It is essential for IT and Telecommunications companies to be able to count on a fast, effective assistance service that knows how to find prompt, functional solutions: a fast, effective Help Desk contributes considerably to a brand’s reputation and to keeping users loyal.

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Help Desk: The Company’s visiting card
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Help Desk: The Company’s visiting card

Help Desk services play a fundamental role in assessing how the company is appreciated: a fast, efficient assistance service is essential if a Customer is to remain loyal to a brand.

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5G: new scenarios for Cyber Security
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5G: new scenarios for Cyber Security

The technological evolution suffered by the service sector in recent years has turned that sector into one of the main ones responsible for global energy consumption.

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