IT outsourcing, greater efficiency thanks to services managed by ITIL professionals
IT outsourcing is a solution that enables companies to contain costs, increase efficiency and guarantee adequate IT security standards.
IT outsourcing stim We estimate a global market growth in services managed going from 223 billion dollars in 2020 to more than 329 billion dollars by the end of 2025, with an 8.1% annual growth rate in the period considered.
329B
Value of the IT Outsourcing market by the end of 2025
Factors like progressively adopting the Cloud, increased automation in IT environments. the need to create new smart working models, the increased importance of e-commerce and blockchain financial transaction channels impose reviewing resources assigned to the management, supervision and maintenance of IT infrastructures and applications.
Best practice ITIL, guaranteeing efficiency
ITIL (Information Technology Infrastructure Library) certification is now a universal standard for the management of IT services that is IT Service Management.
When you choose a Managed Service Provider you must check that its professionals hold ITIL certification as it includes a number of guidelines and best practices aimed at further aligning IT with the company business.
This requirement coincides with the guarantee to transform the IT services supplied in value and the certainty of a 360° response to company organisation needs.
Needs going from configuring the digital workplace to managing all devices used by employees, including discipling access, updating applications and endpoint security. The complexity of this transformation emerged clearly during 2020, showing how important technological and process competences were in that context.
ITIL Professions, responsibility for change management
Using ITIL professionals, STIM works alongside companies in change processes - not just technological but affecting the organisational structure.
On this point ITIL 4 identifies the change management activities as a group of practices ensuring that “change is implemented in the organisation effectively and successfully”.
Applying ITIL 4 best practices, services such ICT Governance, System & Network Management, Operation Management, Application Support, Data Management are supplied achieving long-term benefits thanks to global management of change.