Cisco Call Manager Telephony Presence Technician

MILAN  

FULL TIME - OPEN-ENDED CONTRACT

Join the STIM ICT team:

A new multi-year contract acquired and with the purpose of strengthening our technical structure, we select a Cisco Call Manager Telephony Garrison Technician figure to join the STIM Team, result-oriented, with good interpersonal skills.

The activity is expected c/o the Customer site and involves continuous interface with the customer in order to identify and resolve critical issues, install and configure Cisco Call Manager equipment, and help make the entire Voice and Collaboration platform more secure and performant.

Requirements:

  • Installation, configuration, and maintenance of Cisco collaboration infrastructure

  • Assist the business manager/project manager in all phases of the progress of a new project.

  • Knowledge of the English language

  • Knowledge of the following CISCO products: Cisco Unified Call Manager, Cisco Call Manager Express, Cisco Voice Gateway, Cisco IP Phones /Cisco UAC / Cisco UCS / Cisco Unity / Cisco Expressway-C & E / Cisco Meeting Server / Cisco IM and Presence

  • Implementation and troubleshooting wan and Campus environment

  • Ability to Work in a Team and Problem Solving

  • Cisco CCNA certification (preferred)

  • Experience in Routing

  • Customer management skills and proven ability to establish congenial working relationships and communicate effectively

  • Knowledge of Service Management processes

  • Analysis and problem solving through the use of critical thinking and good deadline management

  • Ability to work in teams

  • Good communication and writing skills

  • Ability to interact with the customer

  • Excellent organisational skills

  • Aptitude and interest in digital innovation in general

  • Enthusiasm and high motivation for professional growth

You have preferably:

  • Cisco CCNA Collaboration Certification (Preferred)

  • Knowledge of IP protocol

  • Good written and spoken knowledge of English language

Interested candidates are requested to email a detailed CV with authorization to process personal data (art. 13 D. Lgs 196/2003) to: Job@StimTechGroup.com