Case Studies | IT Managed Services

Renewing Collaboration infrastructures

 
 

IT Managed Services

Innovative corporate IT for competitive markets

 

An important company, leader in the Italian industrial realm and active in every phase of Trading & Export processes, has decided to innovate its IT infrastructures to make them more flexible and reliable, which are now fundamental requirements to remain competitive in this sector.

STIM designed the new IT infrastructure according to the client's requirements, guiding the client throughout the entire process of digitisation of the company's communication tools, from the selection phase to the installation and maintenance of the systems.

A secure, high-performance and structured system

 

After a first analysis and planning phase, STIM took care of the technological implementation of all IT and Collaboration environments, creating a highly reliable IT system and a complete and protected network infrastructure.

  • Data Center on Premise (Hypervisor-Storage admin-Event notification)

  • Remote Data Security in Amazon Glacier

  • Disaster Recovery (Restore in Amazon environment)

  • Managed Network Services and WAN

  • Operational rental of the entire mobile and PDL fleet

  • 3CX UCaaS platform

  • Meeting rooms and videoconferencing rooms based on Pexip VMCUs

The Infrastructure: designed to achieve new goals

  • VMWARE hosts

  • Client Desk

  • Storage

  • NAS

  • UCC

  • Firewall & Security

  • Networking & Wireless

  • MS Licensing

  • Antivirus

Technologies implemented

CISCO, DELL, Vmware, Nakivo, Webroot Secure Anywhere, Microsoft, Lifesize, Pexip, 3CX

Cloud Backup and Disaster Recovery Plan

 

STIM's Managed Services team was responsible for the remote backup of all systems in the Amazon Cloud and of setting up a Disaster Recovery plan in case of attacks or extraordinary conditions in the system.

The infrastructure was built within the predefined costs and timeframe, achieving the objectives of security, flexibility and scalability of services required by the customer.

The MS STIM team took care of the entire design, implementation and management process of the project, customising the system to the needs of the complicated international trading market, for a final optimisation of timing, costs and resources.

Benefits obtained

  • Service coverage in 24x7x365

  • High-performance infrastructure

  • Maximum scalability and flexibility on service resources

  • Business Continuity

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